Home / Resume examples / Receptionist
Receptionist resume example
A receptionist is the first impression of a business, so employers look for warmth, phone and scheduling volume, and the systems you can run from day one.
Skills to include
Hard skills
- Multi-line phone systems
- Scheduling software
- Data entry
- Microsoft Office
- Insurance verification (medical)
- Mail and visitor logs
Soft skills
- Warmth
- Composure
- Clear speaking
- Discretion
How to write it
- Give daily visitor and call counts.
- Mention bilingual skills early; they are often a deciding factor.
- Name the scheduling or practice-management system if it was industry-specific.
Example bullet points
- Greet and check in 70+ patients a day across 5 providers
- Answer a 6-line phone system, scheduling and rescheduling around 120 calls daily
- Cut no-shows 15% by starting confirmation calls two days ahead
- Verify insurance and collect copays with a balanced end-of-day report
- Managed visitor sign-in and mail for 30 tenant companies
- Booked conference rooms and coordinated catering orders
In the builder, the "Sharpen these bullets" button rewrites your own lines in this style without inventing facts.
Questions
What is a good receptionist resume summary?
Years at a front desk, the kind of office, one volume number and a personal strength like calm or warmth. Keep it to two lines.
Is typing speed worth listing?
If it is over about 50 words per minute, yes, in the skills line.
Olivia Grant
Receptionist
olivia.grant@email.com(555) 219-7736Tampa, FL
Summary
Front-desk receptionist with 3 years in medical and corporate offices. Calm on a busy phone line, organised with multi-provider schedules and welcoming to every visitor.
Experience
Receptionist, Bayshore Orthopedics
Feb 2023 – Present
Tampa, FL
- Greet and check in 70+ patients a day across 5 providers
- Answer a 6-line phone system, scheduling and rescheduling around 120 calls daily
- Cut no-shows 15% by starting confirmation calls two days ahead
- Verify insurance and collect copays with a balanced end-of-day report
Front Desk Associate, Harbor Island Business Center
Jan 2022 – Jan 2023
Tampa, FL
- Managed visitor sign-in and mail for 30 tenant companies
- Booked conference rooms and coordinated catering orders
Education
High School Diploma, Plant High School
2021
Tampa, FL
Skills
Multi-line phones, Scheduling software, Microsoft Outlook, Insurance verification, Data entry, Visitor management, Bilingual English/Spanish
Olivia Grant is a fictional example. ATS readiness of this sample: 91/100.
More resume examples
Teacher · Retail · Nursing (RN) · Software engineer · Mechanical engineer · Warehouse · all examples